PRIVACY POLICY

Last Updated: October 20, 2026

1. Introduction

Welcome to AUREVIA. We respect your privacy and are committed to handling your personal information responsibly.

This Privacy Policy explains how AUREVIA collects, uses, stores, and shares personal information when you visit our website, browse our products, make a purchase, or contact us.

By using our website, you acknowledge that you have had the opportunity to read this Privacy Policy. Where consent is legally required, we will request it as required by applicable law.

2. Information We Collect

The personal information we collect depends on how you interact with our store.

Information you provide directly may include:

Your name and contact details.
Your billing and shipping addresses.
Your email address and telephone number.
Order details and purchase history.
Information you provide when contacting customer support.
Other information you voluntarily submit through our website.

Information collected automatically may include:

Your device type and browser information.
Your IP address and approximate location derived from it.
Pages viewed, products browsed, and interactions with our website.
Referring websites and certain website usage information.
Cookie identifiers and similar tracking technologies, where permitted.

We collect only the information reasonably needed for the relevant purposes, subject to applicable law.

3. How We Use Your Information

AUREVIA may use your personal information to:

Process and fulfil orders.
Arrange shipping and delivery.
Process payments through our payment providers.
Send order confirmations and important purchase updates.
Respond to enquiries and provide customer support.
Manage returns, refunds, and replacements.
Maintain and improve our website and shopping experience.
Detect, investigate, and help prevent fraud or security issues.
Meet legal, accounting, tax, and regulatory obligations.
Send promotional communications where permitted by law and, where required, with your consent.

You can unsubscribe from marketing emails using the unsubscribe instructions provided in the message. Transactional messages relating to your purchases may still be necessary.

4. Payments and Payment Security

Payments are processed through the payment methods and payment service providers made available at checkout.

Your payment information may be collected and processed directly by those providers under their own privacy and security practices.

AUREVIA does not intentionally store complete payment card details when payment processing is handled by a third-party payment provider. The precise information handled depends on the payment method and configuration used.

Please review the privacy information provided by your selected payment provider if you would like to understand its data practices.

5. Cookies and Similar Technologies

Our website may use cookies and similar technologies to support essential store functions, remember preferences, understand website performance, and, where enabled and permitted, support analytics and advertising.

These technologies may help us:

Keep shopping cart functions working.
Remember certain website preferences.
Understand how visitors use our website.
Measure the effectiveness of marketing activities.
Improve website performance and usability.

Where required by law, non-essential cookies and tracking technologies will only be activated after the necessary consent has been obtained.

You may be able to manage cookies through your browser settings or the cookie preference tools provided on our website. Disabling certain cookies may affect some website features.

6. When We Share Personal Information

We may share relevant personal information with trusted service providers when necessary to operate our store and provide our services.

These may include:

Shopify, which provides our e-commerce platform.
Payment processors that handle transactions.
Shipping carriers and fulfilment partners that help deliver orders.
Website hosting, security, analytics, and technical service providers.
Customer support and communication service providers.
Professional advisers, regulators, or law enforcement authorities where disclosure is legally required or otherwise permitted.

We do not sell personal information to third parties in exchange for money.

Certain advertising or analytics activities may involve sharing information with third parties in ways that are regulated as targeted advertising, “sharing,” or similar activities under applicable privacy laws. Where required, we will provide appropriate notices and choices.

7. International Data Transfers

Some of our service providers may process personal information in countries other than the country where you live.

Where personal information is transferred internationally, we will take the measures required by applicable data protection law, which may include appropriate contractual safeguards or other lawful transfer mechanisms.

8. How Long We Keep Information

We retain personal information only for as long as reasonably necessary for the purposes described in this policy, including processing orders, providing customer support, resolving disputes, maintaining business records, and complying with legal obligations.

Retention periods may vary depending on the type of information and the applicable legal requirements.

When information is no longer required, we will take appropriate steps to delete it or otherwise handle it in accordance with applicable law.

9. How We Protect Your Information

We take reasonable measures to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.

These measures may include using reputable service providers, access controls, and security features available through our e-commerce platform.

However, no online transmission or storage system can be guaranteed to be completely secure. We therefore cannot promise absolute security, but we work to protect information in a manner appropriate to the risks.

10. Your Privacy Rights

Depending on where you live and the laws that apply, you may have rights concerning your personal information, including the right to:

Request access to personal information we hold about you.
Request correction of inaccurate information.
Request deletion of certain personal information.
Request restrictions on certain processing activities.
Object to certain uses of your information.
Request a copy of information in a portable format, where applicable.
Withdraw consent where processing is based on consent.
Opt out of certain targeted advertising or data-sharing activities where applicable.
Complain to the relevant data protection authority.

These rights are subject to applicable legal conditions and exceptions.

To make a privacy request, contact us using the details provided in the Contact Us section. We may need to verify your identity before responding.

11. Privacy Rights in the United Kingdom and European Economic Area

If you are located in the United Kingdom or the European Economic Area, applicable data protection laws may provide you with additional rights regarding your personal information.

Depending on the circumstances, these may include rights of access, correction, erasure, restriction, objection, and data portability.

Where we rely on consent, you may withdraw that consent at any time. Withdrawal does not affect the lawfulness of processing carried out before consent was withdrawn.

You may also have the right to complain to your relevant data protection authority.

We will handle applicable requests in accordance with the relevant legal requirements and response deadlines.

12. Children's Privacy

Our website is intended for people who can legally make purchases under the laws applicable to them.

We do not knowingly collect personal information from children in circumstances where doing so would violate applicable law.

If you believe a child has provided personal information to us inappropriately, please contact us so we can review the situation and take appropriate action.

13. Third-Party Websites

Our website may contain links to third-party websites or services.

Those websites operate independently and may have their own privacy policies and practices. AUREVIA does not control how independent third parties collect or use information on their own websites.

We recommend reviewing their privacy policies before providing personal information.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business, website features, service providers, or legal obligations.

When changes are made, we will publish the updated version on this page and revise the “Last Updated” date.

Where required by law, we will provide additional notice or obtain consent for material changes to our data practices.

15. Contact Us

If you have questions about this Privacy Policy, wish to exercise your privacy rights, or need information about how your personal information is handled, please contact us.

Store Name: AUREVIA

Email: [aurevia.gmail.com]

Website: [www.aurevia.com]

Business Address: [www.aurevia.com]

We will review privacy enquiries and respond in accordance with applicable law.

AUREVIA Your Style. Your Statement.